Medical Administrative Assistant

Medical Administrative Assistant

Community | Health & Medical | 120 Hours

The Medical Administrative Assistant program is offered every fall and spring semester during the school year. Students who enroll in this course will be trained in how today’s medical offices operate, medical records, anatomy/physiology, management skills, client service skills and responsibilities, client education, and legal/ethical issues  Tuition for this course includes all required materials, textbooks, and testing fees.

Students will be eligible to sit for the National Healthcareer Association (NHA) certification exam upon successful completion of the course. More information about NHA can be found at

Career Day to Day

With a National Healthcareer Certification in Certified Medical Administrative Assistant (CMAA), careers will be available at hospitals, doctor’s offices, outpatient care centers, and insurance companies. Some job listings will require 1 (one) year of work experience which can be overlooked if the candidate has training or certifications such as what this class provides. Employment experience can also be obtained through non-medical related administrative work as well. CMAA’s day-to-day activities will depend on the employer, but most will consist of checking patients in for appointments, scheduling, answering phones, maintaining patient records, and billing/financial duties. 

Opportunities for advancement can include Billing Specialist, Medical Coder, Executive Administrative Assistant, Intake Coordinator, or Medical Office Manager.


Read and write the English language. A high school diploma is required for this program. While CFAAT does not conduct a background check, background checks may be required for employment.

Click here to view the course outline.

Next Steps

The schedule, tuition rates, location information, and payment plan options can all be viewed on the registration site. Use the button below to get started. For questions call 757-766-1101 or email

The Youth Workforce is a federally funded grant program that may be able to assist you in paying for this course. They work with students ages 18-24 that meet certain grant requirements. To apply, click the button below. Reach out to YWC before registering for the program as they can assist in that process. Visit their website by clicking here.

Employment Data

Job Outlook, 2021-31

The projected percent change in employment from 2021 to 2031. The average growth rate for all occupations is 5 percent. Data retrieved from O-NET and U.S. Bureau of Labor Statistics – Virginia specific.


Job Growth Rate for CMAAs

2021 Median Pay per hour

Median wage data are from the BLS Occupational Employment and Wage Statistics survey. Data retrieved from O-NET and U.S. Bureau of Labor Statistics –  Virginia specific.

Average Hourly Wage