Academic Policies & Regulations



    1. REFUND POLICY: Partial refunds may be allowed for on-site classes if written application and receipt are received prior to the 7th CALENDAR DAY following the beginning of class. A $75.00 processing fee will be retained by the Center on withdrawals initiated by the student before the first day of class. There will be NO REFUNDS for any invoiced business after the 7th CALENDAR DAY following the first day of class. All invoiced businesses will have a NET forty-five (45) day payment term from the date of invoice. There are NO REFUNDS FOR ONLINE CLASSES. In the event a class must be canceled, full refunds will be made as soon as possible. Please allow up to 2 weeks for processing. The decision of the Director of the Center for Apprenticeship & Adult Training is final in all cases.  
    2. All payment plan payments must be made on the agreed upon dates for the agreed upon amounts.  The student must add a card on file to their student account for the payment plan to be approved by CFAAT. Students may pay more than the total due at any given time through their ProClass Account, but must pay on the timeline and the total agreed to by the dates and monies listed by using the online student account portal through ProClass. This agreement is binding and failure to meet its terms will allow New Horizons Center for Apprenticeship and Adult Training certain recourse up to but not limited to termination of enrollment. By entering into the payment plan via ProClass, the student agrees to all terms and conditions stated here. If a student fails to make a payment on the agreed upon date, they may be dropped from the course. This will be decided on a case by case basis and all decisions are final by the Director.
    3. By registering for any course, students and employers on behalf of students, agree to comply with the Center’s parking policy and understand that smoking and/or use of tobacco products or the consumption of alcohol/drugs is prohibited on all New Horizons properties at all times. If a student is caught using any of the prohibited items in this policy, that student faces immediate expulsion from the program with NO REFUND.  
    4. Attendance is a mandatory action carried out by the student and is considered extremely serious to our school and the success of the student. Class attendance is mandated by state guidelines and the Center for Apprenticeship and Adult Training’s attendance policy will be enforced to the letter of the policy and all decisions will be made by the Director of CFAAT and are final. 
    5. Official enrollment, up to capacity, is based on the date of full payment.  We accept cash, money orders, certified bank checks, credit or debit cards. No personal checks.
    6. The Center for Apprenticeship and Adult training will not tolerate profane language or actions. All decisions by the Director will be final regarding this policy.
    7. DRESS CODE: This is a school environment and it is expected of our students to maintain a decorum of decent dress during school hours. Some courses require specific dress policies to include medical and health classes and welding. The dress policy in these courses will be mandated by the instructor.
    8. All medical field related courses (Medical Administrative Assistant, Nurse Aide, Pharmacy Tech, Phlebotomy, Medical Billing and Coding, and Dental Assistant) require a High School Diploma or GED and a Virginia State Police Criminal Background Check. 
    9. All National Healthcareer Association (NHA) materials will be covered by the Center. Should a student choose not to test on the given date that is provided through the program, a test will not be purchased. If a student decides later that they would like to apply for the NHA exam, they will need to pay the cost of the testing fee.
    10. Course descriptions are current at the time of publication.  Courses are added from time to time to meet the needs of our community. Courses, course descriptions, dates and tuition may be changed at the discretion of the Center.  Registration is taken up to 1 week before the class begins or until it fills. Each class must have at least ten (10) students registered in a class in order to run a class.
    11. New Horizons Center for Apprenticeship & Adult Training (CFAAT) offers related technical instruction (RTI) for some Virginia sponsored apprenticeship courses.  CFAAT utilizes the Pivot Point and NCCER curriculum for the RTI of Electrical, Plumbing, HVAC/R, Cosmetology, Barbering, Nail Technician, and Esthetician trades courses. Students only receive certificates of completion through and from New Horizons upon completing indicated apprenticeship courses and there is no additional credentialing through Pivot Point, NCCER, or any other agency for completing apprentice related technical instruction training. All apprenticeship courses provide the credit for students to take their state journeyman licensure tests and complete apprenticeships with employer sponsors through the Virginia Department of Labor and Industry. 
    12. Any student or sponsor who registers for class under an invoiced paying sponsor agreement, must complete the course with that sponsor. If the student is terminated or leaves the company after the first week of class, the paying entity will be responsible for paying for the entirety of that course. If a student terminates from an invoiced sponsor, that student is no longer eligible to complete the course under their previous sponsor. All decisions will be made by the Director of the Center for Apprenticeship & Adult Training and those decisions are final.  
    13. Any student that is funded by the Department of Veteran Affairs under Chapter 30, 33, 35, 1606, or 1607, must submit the Certificate of Eligibility, transcripts from any previously attended post-secondary institution, and a government issued ID by the deadline as described by the Veteran Benefits: Eligibility and Policies found within the Center for Apprenticeship and Adult Training’s catalog. 
    14. Class Schedule dates/times AND Mode of Instruction (Traditional Classroom Setting, Virtual/Online, or a Hybrid of the two) are subject to change with very little notice due to decisions made outside of our sphere of influence. If the state of Virginia decides to shut schools down, NHREC-CFAAT will go to a Hybrid model which includes Apprentice Related Instruction and Testing via an online system. No refunds will be made if this happens. 
    15. Any student who has registered and paid to start a Traditional Classroom Setting program and wishes to switch to the Virtual/Online setting will incur a $40.00 fee due upon request.
    16. All Virtual/Online programs have a time limit that is made available by request and given to students at the time of registration. Should a student exceed the time limit for their online class, a $125.00 reactivation fee will incur and be due upon request.
    17. Media Consent: The Center will capture photos and videos from classes that are used for marketing purposes and to display achievements students have made. Signing this form allows The Center to distribute media involving the student.