Academic Policies & Regulations

At New Horizons Center for Apprenticeship & Adult Training (CFAAT), our mission is to provide high quality, industry-driven education that equips students with the skills, knowledge, and confidence to succeed in today’s workforce. The following policies and procedures outline the standards, expectations, and responsibility that guide all of our programs. They are designed to ensure transparency and consistency in all areas of operations while maintaining an environment built on professionalism, safety, and respect.

These policies and procedures can change at any time without notice. 

Enrollment & Registration:

• Course offerings & Enrollment

All course descriptions are current at the time of publication.  Courses are added from time to time to meet the needs of our community. Courses, course descriptions, dates and tuition may be changed at CFAAT’s discretion. Registration is taken up to 1 week before the class begins or until it fills. Each class must have at least ten (10) registrations in order to run a class. Official enrollment, up to capacity, is based on the date of full payment.  We accept cash, money orders, certified bank checks, credit or debit cards. No personal checks. Please refer to your payment plan policy should you have selected this option.

• Apprenticeship Curriculum

New Horizons Center for Apprenticeship & Adult Training offers related technical instruction (RTI) for some Virginia-sponsored apprenticeship courses.  CFAAT utilizes the MIKE HOLT, NCCER AND PIVOT POINT curriculum for the RTI of Electrical, Plumbing, HVAC, Cosmetology, Barbering, and Nail Technician trade courses. Students only receive certificates of completion from New Horizons upon completing indicated RTI for their apprenticeship courses. There is no additional credentialing through Pivot Point, Mike Holt, NCCER, or any other agency for completing apprentice RTI training. All apprenticeship courses provide the credit for students to take their state journeyman licensure tests and complete apprenticeships with apprentice sponsors through the Virginia Department of Labor and Industry.

• Sponsored & Invoiced Students

Any student or sponsor who registers for class under an invoiced paying sponsor agreement, must complete the course with that sponsor. If the student is terminated or leaves the company after the first week of class, the paying entity will be responsible for paying for the entirety of that course. If a student terminates from an invoiced sponsor, that student is no longer eligible to complete the course under their previous sponsor. All decisions will be made by the CFAAT Director and those decisions will be final.  

Financial:

• Payment Plans

Students enrolled under a payment plan are required to make all payments in the agreed-upon amounts and on the scheduled due dates. A valid card must be kept on file for the duration of the plan. Payments must be submitted manually through the student’s ProClass account; cards on file will not be charged automatically. This agreement is binding, and failure to meet the terms may result in administrative action 

by CFAAT, up to and including termination of enrollment without refund. All determinations regarding payment plan compliance will be made on a case-by-case basis, and all decisions by the Director are final

• Refund Policy

Partial refunds may be allowed for on-site classes if written application and receipt are received prior to the 7th CALENDAR DAY following the beginning of class. A $75.00 processing fee will be retained on withdrawals initiated by the student before the first day of class. There will be NO REFUNDS for any invoiced business after the 7th CALENDAR DAY following the first day of class. All invoiced businesses will have a NET forty-five (45) day payment term from the date of invoice. There are NO REFUNDS FOR ONLINE CLASSES. In the event a class must be canceled, full refunds will be made as soon as possible. Please allow up to 2 weeks for processing. The decision of the Director is final in all cases.  

Academic & Attendance Standards:

• Academic Policy & Grading

The Administration will leave the evaluation of each student to the discretion of the instructor. Instructors may be asked to justify any grade given to students. Numerical and letter grades will be used in all academic and shop courses. Letter grades may be used in shop courses or where otherwise appropriate.

A = 100-90      

B = 89-80              

C = 79-70            

D = 69-60          

F = 59 and below

• Attendance

Attendance is a mandatory action carried out by the student and is considered extremely serious to our school and the success of the student. Class attendance is mandated by state guidelines and the Center for Apprenticeship and Adult Training’s attendance policy will be enforced to the letter of the policy. All final decisions will be made by CFAAT’s Director. Attendance of 85% of the class hours offered is necessary to receive a passing grade and certificate. For most classes, a student cannot miss more than 3-6 days. 

Absences are absences. CFAAT does not differentiate between excused or unexcused due to the speed of our courses. Any student missing more than 15% of their class could be dismissed without refund.

Student Conduct & Professional Expectations:

• Behavior & Conduct

By registering for any course, students, employers, and/or sponsors, agree to comply with CFAAT’s policy AND procedures on behalf of the student and understand that smoking, use of tobacco products, and the consumption of alcohol/drugs is prohibited on all New Horizons properties at all times. If a student is caught using any of the prohibited items in this policy, that student faces immediate expulsion from the program with NO REFUND.   The Center for Apprenticeship and Adult training will not tolerate any profane language or actions. All decisions by the Director will be final regarding this policy.

• Dress Code

This is a school environment and it is expected of our students to maintain a decorum of decent dress during school hours. Some courses require specific dress policies, such as medical and health classes, and welding. The dress policy in these courses will be mandated by the instructor.

• Risk & Safety

Participation in hands-on trades classes involves inherent risks, including the use of tools and equipment. Students are expected to follow all safety instructions and use equipment only as authorized. New Horizons Regional Education and The Center for Apprenticeship and Adult Training assume no liability for injuries or damages resulting from unauthorized or unsafe use of tools, equipment, or materials.

Program Eligibility & Requirements:

• Background checks

All medical field-related courses (Phlebotomy, Medical Billing and Coding, Medical Administrative Assistant, Veterinary Assistant, and Dental Assistant) require a High School Diploma or GED and a Virginia State Police Criminal Background Check. Please be advised that these courses may require a background check in order to work in those specific fields.

• National Healthcareer Association (NHA) Testing

All National Healthcareer Association (NHA) materials will be covered by CFAAT unless otherwise specified. If a student elects not to take the certification exam on the date scheduled by the program, the exam will not be purchased on their behalf. Should the student choose to test at a later date, they will be responsible for covering the full cost of the examination fee.

Course Delivery & Scheduling:

• Class Schedules

Class Schedule dates/times AND Mode of Instruction (Traditional Classroom Setting, Virtual/Online, or a Hybrid of the two) are subject to change with very little notice due to decisions made outside of our sphere of influence. If the state of Virginia decides to shut schools down, NHREC-CFAAT will go to a Hybrid model which includes Apprentice Related Instruction and Testing via an online system. No refunds will be made if this happens.

• Program Transfers

Any student who has registered and paid to start a traditional classroom setting program and wishes to switch/transfer to the Virtual/Online setting will incur a $40.00 fee due upon request and prior to the transfer.

• Online Programs

All Virtual/Online programs are made available to students for one year from the date of purchase. In the event that a student does not complete the course within this time frame, they must repurchase the course and restart from the beginning.

Media Consent:

• Media

CFAAT will capture photos and videos from classes that are used for marketing purposes and to display achievements students have made. Signing this form allows CFAAT to distribute media involving the student and also certifies you have read the refund and academic policies and agree to the operating procedures and final decisions of New Horizons Regional Educational Centers: Center for Apprenticeship & Adult Training